Training is expensive, all too often our training activities fall short of their potential to improve employee skills and performance. There is a myth that if a SME (subject matter expert) is standing in front of a room, going through a slide deck, and lecturing that learning is taking place. Another myth that is believed that if learning does take place that what was learned is automatically transferred into performance.
By taking a systematic and systemic approach to analyzing the performance discrepancy, you will determine the cause for the discrepancy and recommend the correct solution to address the discrepancy and improve employee performance.
